Altron Bytes People Solution Vacancy Application Details – Latest Jobs Opening in South Africa.
Information about Altron Bytes People Solution Jobs Recruitment application form, vacancy requirements, eligibility, available positions, how to apply, and closing date.
All Eligible and Interested applicants should apply for the available Job position at Altron Bytes People Solution before the recruitment application deadline published below on Southafricaportal.com as obtained from the official Altron Bytes People Solution Jobs Careers website/portal.
Altron Bytes People Solution Vacancy Application Details
Instructions:
- Don’t forget that the Altron Bytes People Solution vacancy application is totally free of charge
- Make sure you meet the vacancy position requirements
- Don’t send anyone money for this recruitment opportunity.
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Job Descriptions
Customer Service Agent
Based in Randburg
Contract Position
Working hours – 8:00am till 17:00pm (8 hours)
JOB OVERVIEW:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.
Main Responsibilities (including but not limited to):
- Answering inbound calls timeously.
- Be professional and polite at all times.
- Listening attentively to customer queries.
- Responding to customer queries accurately.
- Ensure that quality standards are met.
- Familiarize oneself with products and procedures.
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries.
- Escalating faults that cannot be concluded on first contact.
- Ensuring that customer details are captured accurately.
- Perform any adhoc tasks as and when required
Skills and Experience:
KNOWLEDGE AND SKILLS:
- Credit Criminal Clear
- Minimum 1 to 2 yearsâ?? experience in a Customer Service positions
- Excellent written and verbal communication skills
- Customer Service Driven
- Excellent Numeracy skills
EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:
- Grade 12/Matric
- Agents to be proficient in Tshonga and Venda
- MS Office
However, if you have any queries regarding the Altron Bytes People Solution Jobs Vacancy, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
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