e.tv Vacancy Application Details

e.tv Vacancy Application Details – Latest Jobs Opening in South Africa.

Information about e.tv Jobs Recruitment application form, vacancy requirements, eligibility, available positions, how to apply, and closing date.

All Eligible and Interested applicants should apply for the available Job position at e.tv before the recruitment application deadline published below on Southafricaportal.com as obtained from the official e.tv Jobs Careers website/portal.

Instructions:

Don’t forget that the e.tv vacancy application is totally free of charge
Make sure you meet the vacancy position requirements
Don’t send anyone money for this recruitment opportunity.
Beware of Fraudsters!!!!
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Job Descriptions

Company

e.tv

Reference #

etv138

Published

19/10/2021

Contract Type

Contract

2 Months

Salary

Market Related

Location

Johannesburg, Gauteng, South Africa

Duration

2 Months

Introduction

e.tv is South Africa’s biggest independent, free-to-air television channel. With over 16 million viewers, e.tv appeals to all races, ages and income groups and is the most viewed English language channel in the country. We are the destination of choice for local and international entertainment, a place where viewers can come together to set their imaginations free.

Job Functions

Call Centre,Client Services,Media

Industries

Call Centre & Helpdesk

Specification

The incumbent would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service.

Correspondence

Receiving incoming viewer calls and achieving an average call quality of at least 90%.
Ad-hoc monitoring of transmission of OVHD channels in order to pro-actively identify and report transmission problems.
Logging all viewer information on our Customer Relationship Management Software and achieving a logging quality of at least 90%.
Achieving a response quality of at 85% on written platforms.

Maintain Customer Relationships

Resolving and responding to customer queries, complaints, comments and suggestions.
Providing advice to callers about Open View related issues.
Promoting of the e and Open View brand names and loyalty to the channel through excellent service delivery.

Requirements

A relevant school leaving certificate
A minimum of 1 years’ experience in a Customer Service / Sales / Consumer Electronics (TV, Radio or Sound System) environment

However, if you have any queries regarding the e.tv Jobs Vacancy, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.

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