FundiCard Frequently Asked Questions FAQs and Answers.
In this post, we have provided the necessary answers to questions concerning FundiCard queries. stay calm and read through!!
WELCOME TO THE FUNDIVERSE
FOR STUDENTS
Fundi is South Africa’s leading Education Finance specialist. At Fundi, we believe that the more you know, the more you can become. Fundi enables you to pursue your dreams. Fundi covers all things education finance from tuition loans, device loans, to MBA loans. You can even find student accommodation through Fundi’s online platform, buy airtime and data and get eBooks. All your educational needs in one place.
FOR INSTITUTIONS
Fundi is South Africa’s leading education finance and Fund Management Specialist. Positioned at the epicenter of technology, education and financial services. Fundi is a specialist in B2B education finance for your staff as well as cashless solutions for your business. We also provide fund management services to institutions at all levels, as well as Fund Management solutions for Corporate Bursary programmes.
FundiCard Frequently Asked Questions FAQs and Answers.
What is the FundiCard?
FundiCard is a payment solution designed to make your learning world a lot more convenient. The FundiCard is like a debit card, but with various pockets to manage your spending on and off campus.
Where and how do I get it?
You can receive and activate your FundiCard quickly and easily at one of our FUNDI on-campus offices. Go to our website and select “Contact Us” to find our office nearest to you.
Please take your original Identity Document or passport with you.
- Once your ID has been verified, the FUNDI representative will issue you with your FundiCard.
- The FUNDI Rep will then help you to activate your card.
- They will swipe your card on the FUNDI terminal and enter your student number / ID number.
- You will then be required to enter a PIN number for your card. You will then need to re-enter your PIN so that it can be verified.
- As soon as this is done, your card will be registered and you’re ready to transact!
Why are my funds not loaded on my Fundi card?
Funds are loaded either by the institution/bursar or through instruction of the institution/bursar. Students should enquire at the Campus Financial Aid office or at their bursar/ sponsor.
May I transfer funds from one pocket to another pocket?
Institutions and funders decide on the amount and pocket types. Students cannot transfer funding from 1 pocket to another pocket. It can only be done at the request of the funder, sponsor or institution.
How do I get access to my Fundi cash allowance?
Cash and transport allowances are paid via eft into the students’ personal bank accounts. You must upload your banking details via the FundiCard student portal. Go to https://mycard.fundi.co.za. Click on upload banking details and follow prompts.
How do I get access to my Fundi transport allowance?
Cash and transport allowances are paid via eft into the students’ personal bank accounts. You must upload your banking details via the FundiCard student portal. Go to https://mycard.fundi.co.za. Click on upload banking details and follow prompts.
How do I block my Fundi card?
Call Our Call centre at 0860 44 33 44
Visit our Campus office
Go to https://mycard.fundi.co.za. and click on register – use alpha numeric and special characters in your password. If already registered – login. Click on “lock card tab” and click on “lock card”.
How do I change my cell phone number on Fundi?
Please send an e-mail with a copy of your id and student card to fundicard@fundi.co.za with the following information: ID number; Student number; Old cell phone number: New cell phone number
How do I pay my Fundi accommodation merchant via USSD?
Dial *134*87646# (no airtime or data needed) or *120*3385# (airtime needed)
Choose option 1 – Pay merchant and send
Please enter merchant code: Your accommodation merchant will provide you with the 7-digit code
Please enter card number – enter the embossed number on your card and send
Please enter card pin – enter your pin and send
Please enter amount – enter the amount you need to pay e.g. 2200.00
Confirm the details by entering 1 – continue with payment or cancel by entering 2 – return to menu
If you entered 1 you will receive a reference number which you should provide to the merchant
How do I get a Fundi pin reminder?
Register on the Fundi website and login
Dial *134*87646# (no airtime or data needed) Choose option 3
Call the Call Centre at 0860 44 33 44
Visit a campus office
A reminder will be sent to your registered pin number
How do I see my Fundi balance?
Register on the Fundi website and login
Dial *134*87646# (no airtime or data needed) Choose option 2
Call the Call Centre at 0860 44 33 44
Visit a campus office
Where can I buy with my FundiCard?
Some of our retail partners include, Shoprite, Checkers, PicknPay, selected Spar outlets, Nando’s, Gallitos, KFC and more. We partnered with most campus shops including bookshops.
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