Homechoice Contact Centre Learnership 2022-2023 | How to Apply

Homechoice Contact Centre Learnership Application 2022, How to apply for Homechoice Contact Centre Learnership programme, requirements, eligibility, and application closing date 2022-2023.

Are you a student looking for Learnerships in South Africa 2022? Application is invited from suitably and qualifies applicants for the Homechoice Contact Centre Learnership program 2022. Learn about the process you’ll take to complete the application below.

Homechoice Contact Centre Learnership Application 2022

Ready to apply to Homechoice Contact Centre Learnership? Here on Southafricaportal.com, you get all information regarding the Homechoice Contact Centre leadership application form, how to apply online, requirements, and the application closing date 2022.

Learnerships are a great opportunity if you want to learn skills and develop a career. Learnerships for 2022 is opening now and we always have details on the latest available Learnerships for you.

When you register for a Learnership Programme you will receive training towards a full qualification but you don’t have to pay study fees. In fact, when you register for a Learnership you will be paid in the form of a stipend. This means you will be paid monthly while you are on the leadership – the amount you will be paid depends on the academic level of the Learnership.

Homechoice Contact Centre Learnership Programme Details

Interested applicants can apply for the Homechoice Contact Centre Learnership 2022 provided they qualify and meet the program requirements.

Homechoice is offering a learnership programme where you can achieve a National Certificate in Contact Centre and Business Practices Support NQF Level 3 and 4.

Homechoice is in the local home-shopping retail industry in Southern Africa. The Homechoice learnership is directed at individuals with the desire to learn about the retail industry and get a qualification in contact centre and business practices support.


Not specified. It is noted that if the details are no longer on the website, the opportunity to apply for the Learnership is no longer available.

Location: Cape Town, Southern Suburbs

About Homecare:

Homecare is a retail company in Southern Africa which offers two different services. These services include retail shopping and financial services.

On the retail side, you can purchase Homechoice’s home products online as well as at physical showrooms. The financial services department offers people the opportunity to purchase products by offering loans and insurance plans.

They have seen a growing demand for this service in the retail industry and so have decided to offer it as a Homecare service.

About the Homecare Learnership Programme:

The Homecare Learnership Programme will be giving the learner both theoretical and practical knowledge, as well as the skills to become a professional employee in the Contact Centre.

Throughout the learnership, the learner will be educated and supported by experts in the industry. The learner will be able to experience the culture of Homechoice by having access to their café and lounge area, staff restaurant, as well as the Homechoice’s overall employee support system.

This is an intrinsic part of their culture. The Learnership Programme is offering a NQF Level 3 and Level 4 Qualification. There are no differences in the requirements listed below.

Duration: The learnership will be 12 months long

Qualification: You will achieve a National Certificate in Contact Centre and Business Practices Support NQF Level 3 and 4

Eligibility Requirements:

  • Matric qualification, with subjects of Maths/Maths Literacy, and English as a first or second Language (certified copy of the qualification not older than 3 months)
  • Clear criminal record
  • Clear credit record
  • Unemployed
  • Below the age of 35 years
  • No work experience is required

Skills / Competencies:

  • Meeting Customer Expectations
  • Teamwork
  • Communication and Impact
  • Handling Pressure
  • Planning & Organising
  • Adhering to Principles and Values
  • Organisational skills
  • Administrative Skills

How to Apply?

There is no difference to what is required for the two different NQF levels. However, please select the correct Learnership you would like to apply for highlighted below:

NB: The application is to be done online only:

NQF Level 3 Link: HomeChoice Contact Centre Learnership (NQF Level 3) 2022-2022 (Reference HCH-1897)

NQF Level 4 Link: HomeChoice Contact Centre Learnership (NQF Level 4) 2022-2022 (Reference HCH-1898)

Please will you fill in all the required details and ensure you check them before submission. Your details will be evaluated and vetted to ensure that they are legitimate. If your details are found to be incorrect, your application will be denied.

  • Upload your CV: include your skills, strengths, personal attributes, and contact details.
  • Upload your matric certificate
  • Accept the terms of the application.
  • Click “Submit”.

There is no specific closing date set, please apply as soon as possible as once the application has been deleted from the website, it is no longer available.

Date Listed: 22 June 2022

Your application does not mean acceptance to the programme. The committee will be evaluating each application and short-listing potential candidates. From there, if you are successful, you will be contacted.

Contact details:

Phone: Tel: +27 21 680 1000

Email: talent@homechoice.co.za

Address: HomeChoice (Pty) Ltd

78 Main Rd, Wynberg, Cape Town, 7800

Overview of Learnership Programmes in South Africa 2022

What is a Learnership

A Learnership is a work-based learning programme. This means that classroom studies at a college or training center are combined with practical on-the-job experience. We learn much better when we can practice what we have been taught in the classroom in a workplace environment.

By physically performing tasks that are learned in the classroom at the workplace, we can see what we have learned and what we did not understand. This allows us to ask the trainer to explain that part of the lesson again until we fully understand it.

Learnerships form part of a nationally recognized qualification that is directly linked to an occupation. This means that what you learn on leadership is not just for the particular job that you can get once you have finished the leadership; it also forms part of a higher qualification that you can study further through other Learnership or short courses.

Each leadership has a specific level of qualification. An artisan like a bricklayer or a beautician, for instance, is a Level 4 Qualification. This means that if you want to become an artisan you will have to complete 4 four separate leadership (levels 1, 2, 3 & 4). There is no set time-frame in which you have to do these, as each level qualification remains in the system and will count towards the full qualification.

Who Benefits From Learnerships

In short, everybody!

The Learner:

  • You get access to free learning and better job opportunities
  • Can earn while you learn
  • Learnerships can help you to get into the workplace and/or get a formal qualification

The Employer:

  • Gets skilled, experienced workers who will need less supervision
  • Gets improved productivity
  • Can identify and solve gaps in skills and training
  • Educates and empowers employees, creating a happy workforce

The Industry:

  • Gets access to far more skilled and professional workers
  • Can develop employees to world-class standards
  • Becomes more competitive in the international market

How Do Learnerships Work

In the past, the education given in schools and other education facilities did not really have much in common with the working world. This meant that people entered the workplace with all of the knowledge but none of the practical experience on how to do the job.

Learnerships teach both the why and how to by creating a contract between the learner, the learning provider, and the organization or business. All learnership contracts must be registered with the Sector Education Training Authority (SETA) for that specific industry, which guarantees that the learnership programme is of a high standard.

If accepted into a learnership you will have to sign two legal contracts; a Learnership Agreement and an Employment Contract. The Learnership Agreement tells you exactly what responsibilities you, the training provider and the employer have. The Employment Contract is only for the period of the learnership. Learnerships last between 12 -24 months.

If you are unemployed, you will receive an allowance while you are on a learnership which is meant to cover costs like travel and food. If you are already employed you will only receive your normal salary.

During the learnership you will spend a certain period of time in a classroom, either at the company or organization or at other premises, and the rest of the time actually working and learning on the job at the company. It is important that you take advantage of the opportunity offered you to develop your skills, gain experience and grow your potential.  from zainfo.co.za, A learnership is the perfect way to show the trainers and the organization what you know, as it could lead to a permanent job with that company or organisation, so take your learnership seriously.

You will be expected to do certain written and practical tasks while on the learnership as part of your studies. Learnerships are outcomes-based, which means that you will be assessed (tested) on what you have learned through the various stages of the learnership, not only at the end of it.
You will get an official certificate that will state the qualification, and indicate the area in which you have developed skills during the learnership if you are considered to be competent at the end of it. This qualification is nationally recognized.

Completing a learnership is not a guarantee of employment, but many learners do get employed by companies or organizations where they did their learnerships. Even if that company does not employ you, you stand a much better chance of getting employed with a learnership qualification than without one.

Who Qualifies for a Learnership

Learnerships are designed for all levels and as such is open to anyone between the ages of 16 and 60. This includes the unemployed and the employed, the able-bodied and the disabled.

How Does One Get Access to a Learnership

Decide in which line you want to study and either speak to your employer or contact your nearest Labour Centre or Provincial Office of the Department of Labour to find out whether there are any learnerships that you can apply for.

Some learnerships have certain conditions, such as only accepting learners who have a Grade 12, speak more than 1 language, or have computer skills, for instance. Other learnerships do not have any requirements.

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