Office Automation; Connectivity and Telecommunications industry Vacancy Application Details.
The Office Automation; Connectivity and Telecommunications industry Jobs Vacancy application form, recruitment requirements, careers eligibility, available positions, qualifications needed, application guidelines, how to apply, closing date, and other important vacancies link are published here on Southafricaportal.com as obtained from the official Jobs website/portal.
Office Automation; Connectivity and Telecommunications industry Jobs Vacancy – Application Details
Full Job Description
One of the leaders in the Office Automation; Connectivity and Telecommunications industry, hereby invites all dynamic candidates to apply for the position of Connectivity Service Controller / Customer Service Agent.
Duties and Responsibilities
· Log connectivity service calls
· Deal with customer queries
· Identifying correct fault diagnosis
Data capturing
· Processing quotations and invoices
· Coordinate technicians
· Document filing
· Booking installations for technicians
· Constant communication with the technicians
· Liaise with suppliers
· Liaise with clients
· Liaise with the director
· Create purchase orders
· Run day to day duties of the office
· Perform any other duties as assigned from time to time
Work Experience and Skills:
· Minimum 2 years’ experience as a Customer Service Agent
· Must have connectivity experience
· Grade 12 qualification
· Strong in Microsoft word & excel
· OA/Telecoms industry experience preferable
· Excellent customer service experience
· Telephone and email etiquette
· Timeous handing of administrative duties & completion of work
· Must be able to handle stress within a highly pressurized environment
· Strong organizational skills
· Excellent communication skills
· Good time management skills
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Westville, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
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