Smith+Nephew Customer Service Internships (Commerce Graduates) 2025/2026 | How to Apply

Smith+Nephew Customer Service Internships 2025/2026… How to apply online, internship requirements, eligibility, application form PDF download, application closing date, salary scale, sample interview questions, and more.

Are you looking for an Internship Programme 2025 in South Africa? The Smith+Nephew Customer Service Internships are open to you. Learn about the process you’ll take to complete the application below.

An internship is a period of work experience offered by an organization for a limited period of time. An internship is used for a wide range of placements in businesses, non-profit organizations, and government agencies. They are typically undertaken by students and graduates looking to gain relevant skills and experience in a particular field.

Smith+Nephew Customer Service Internship Programme 2025 Application Details

An excellent opportunity has arisen within our Supply Chain Division for a Graduate in Gauteng. This role reports into our Inventory and Supply Planning Manager and is responsible for planning, purchasing and managing the supply of materials from Vendor to Warehouse, following source and distribution rules and agreements.

Responsibilities:

What will you need to be successful?

  • Manage all customer emails and telephone calls within the required response times.
  • Process all customer orders within 24 hours to meet customers’ SLA and expectations.
  • Enter all transactions accurately the first time and ensure delivery of product within time frames as stipulated by the customer to meet customer expectations.
  • Ability to prioritise and plan daily workload to meet customer expectations and departmental goals and objectives.
  • Ensure good document management and adherence to all document control regulations.
  • Develop strong relationships with customers and provide positive and professional customer service and support.
  • Respond to customers’ enquiries and manage disputes within the required response time.
  • Use initiative and be proactive in resolving customer queries promptly. Seek assistance from the Team lead when needed to determine an appropriate solution.
  • Utilise all customer & external third-party systems/ portals as required to perform daily duties.
  • Foster strong relationships with Sales and Marketing, Finance, Supply Chain, Logistics and Warehouse staff.
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Requirements:

  • Matric Qualification
  • Bachelor of Commerce Degree or Similar

How to Apply

All qualified applicants will receive consideration without regard to sex, race, colour, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.

Click here to apply

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