Toys R Us And Babies R Us VACANCIES | How to Apply

Job Details

Department: Sales
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales


Job Description


Welcome to the exciting world of Toys R Us and Babies R Us! These internationally recognized brands are known as the “World’s Greatest Toy Stores.” With over 60 stores in South Africa, Namibia, Botswana, and Zambia, plus a fantastic online store, our goal is to offer an amazing range of products and experiences for customers of all ages, from children to grandparents. We are looking for a passionate and dynamic Shop Assistant to join our team and help deliver exceptional customer satisfaction and store performance.

Job Purpose:

Maximize sales by delivering exceptional customer service and providing a memorable shopping experience.

Key Skills Needed:

  1. Sales-driven
  2. Excellent customer service skills
  3. Tenacious and motivated
  4. Target-driven
  5. Strong selling and communication skills
  6. Proficient in merchandising

Key Performance Areas:

  1. Provide exceptional customer service for a memorable shopping experience
  2. Address individual customer needs and prioritize customer satisfaction
  3. Ensure prompt and relevant service on the sales floor and by phone
  4. Adhere to basic customer service standards
  5. Understand and advise customers on product range, pricing, and warranties
  6. Demonstrate and explain products to customers
  7. Focus on selling and upselling products and services
  8. Ensure accurate pricing and display of goods
  9. Plan and execute promotions in a timely manner
  10. Maintain merchandising layouts and housekeeping standards
  11. Prepare and maintain advertised sales promotions
  12. Report fast and slow-moving products to the Store Manager
  13. Participate in stock takes and counts
  14. Minimize stock loss and expenses
  15. Maximize sales in all areas
  16. Protect company assets within the area of responsibility
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Entry Requirements:

  1. Matric Certificate
  2. Six months of retail experience
  3. Reliable transport for shift work

General Responsibilities:

  1. Perform additional duties as requested by Senior Management
  2. Complete mandatory and service training as required
  3. Maintain strict confidentiality of all information
  4. Participate in regular appraisals and personal development reviews
  5. Stay up to date with current SOPs
  6. Fully cooperate with the introduction of new technology and method






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