Tracker South Africa Vacancy for – Latest Jobs Opening in South Africa.
Details about Tracker South Africa Jobs Recruitment application form, vacancy requirements, eligibility, available positions, how to apply, and closing date.
All Eligible and Interested applicants should apply for the available Job position at Tracker South Africa before the recruitment application deadline published below on Southafricaportal.com as obtained from the official Jobs Careers website/portal.
Tracker South Africa Jobs Vacancy Application Details
Instructions:
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Job Description
Introduction
TRACKER requires the services of an Administrator: Project and Change to oversee and perform administrative functions concerning projects and change requests to the Company’s IT Systems.
Job description
- Measure adherence to SLA for internal/external customers
- Report to management on adherence to SLA for internal/external customers
- Ensure compliance of changes submitted and all registered projects
- Consistent feedback and follow-ups on outstanding changes logged on SharePoint
- Communicate changes to affected staff as necessary
- Management of Network Operator incident resolution and feedback to system and business owners
- Ability to assess faults, prioritize, respond and escalate accordingly.
- Follow-up on all service issues through to resolution.
- Analyzing of incidents trends in comparison to implemented changes and providing graphical data.
- Clear communicator (both written and verbal).
- Be flexible and adaptable in approach to problem solving.
- Actively encourage strong working relationships with other teams.
- Actively seeks ways of improving incident management processes.
- Good self-awareness. Actively seeks out tasks that help develop skills and knowledge.
- Ensure compliance with change management standards
- Ensure compliance with project management standards
- Investigate new processes and procedures to improve the Change and Project Management process
Minimum requirement
- 2 Years’ Experience as a Project Administrator, Project Coordinator or similar role.
- Hands-on experience with flowcharts, technical documentation and schedules
- Knowledge of project management software (e.g. Microsoft Project)
- Willing to work extended hours
- Diploma or equivalent qualification in Business Administration or related field,
- ITIL Foundation Certificate
Position Summary
Randburg
IT and Telecommunications
Permanent
Yes
12/11/2020
Online
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