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G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Call Centre learnership based at our operations in Gauteng<\/p>\n

G4S Cash Deposita has a leadership opportunity within our Call Centre Consultant based at our operations in Midrand.
\nReporting to the National Customer Support Manager, the Call Centre Consultant learner will be learning how to deal with client queries and compile client reports.
\nThe successful incumbent must show characteristics of a self-starter and can exercise sound judgement in the pursuit of the achievement of the goals of the call centre. The incumbent will be expected to be results-driven and to live the values of the organisation<\/p>\n<\/div>\n<\/div>\n

Duties And Responsibilities<\/h4>\n
Answering of Calls<\/p>\n
Distinguish what the client\u2019s query is.
\nResolved queries telephonically \u2013 Self resolved
\nReference number must be created for all inbound and outbound calls \u2013 Google sheets
\nProper greeting- must give the client your name, company name.
\nEmail or Call the respective branch for information
\nGet back to the client with proper feedback.
\nAverage Rings<\/p>\n
The average seconds that the agent took to answer the phone
\nAnswering calls within 10 seconds
\nTime Keeping<\/p>\n
Agent send reports on time
\nAlways meets deadlines
\nNever late for work
\nEmails\/contacts branches for missing information
\nReports completed on Google sheets
\nClient info updated on Google Sheets
\nLoading of G4S online profiles
\nAD-HOC Duties<\/p>\n
Perform any ad hoc duty that may be assigned to you by Management from time to time
\nHealth and Safety<\/p>\n
Participate in the design\/ development\/ review\/ implementation and monitoring of the branch\/region\/national safety plans for each year
\nParticipate in safety forums created by company for example safety meetings and safety talks
\nReport all safety incidents to the relevant people
\nDiscuss all safety incidents on all levels
\nFollow-up on any activities assigned through safety meeting\/committee\/representative\/management
\nAttend safety education and refresher programmes
\nComply with safety policies and procedures at workplace
\nDistribute safety information as and when required
\nBasic call centre knowledge
\nComputer literate – ability to work on Excel, MS Outlook, Word
\nCommunication (written and verbal)
\nProblem Solving
\nWork under pressure
\nDealing with changing circumstances
\nAttention to detail<\/p>\n<\/div>\n<\/div>\n
\n
\n
Qualifications And Experience<\/h4>\n
Minimum qualification<\/p>\n
Grade 12 and\/or NQ4 with a minimum pass rate of 50%
\nAdditional Requirements<\/p>\n
The candidate should not currently be registered as a full-time student at a tertiary institution<\/p>\n<\/div>\n<\/div>\n
\n
\n
How To Apply<\/strong><\/h4>\n
To apply click on the view more information button below.<\/p>\n
www.g4s.com<\/a>\u00a0<\/strong><\/p>\n
View more information<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n
However, if you have queries regarding the\u00a0G4S SA Application 2025<\/b><\/strong>,\u00a0<\/strong>Please kindly DROP A COMMENT below and we will respond to it as soon as possible.<\/p>\n
SHARE THIS POST WITH OTHERS!<\/strong><\/p>\n
<\/div>
<\/div>","protected":false},"excerpt":{"rendered":"
G4S SA Learnership Programme application form 2025 | How to … <\/p>\n","protected":false},"author":4,"featured_media":101521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[47221],"tags":[113510,113508,113509],"class_list":["post-101520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learnerships","tag-g4s-cash-solutions-sa","tag-g4s-sa","tag-g4s-sa-learnership-programme"],"jetpack_publicize_connections":[],"yoast_head":"\nG4S SA Learnership Programme 2025 | How To Apply - 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Qualifications And Experience<\/h4>\nMinimum qualification<\/p>\nGrade 12 and\/or NQ4 with a minimum pass rate of 50%\nAdditional Requirements<\/p>\nThe candidate should not currently be registered as a full-time student at a tertiary institution<\/p>\n<\/div>\n<\/div>\n