Shapiro Shaik Defries & Associates Vacancy Application Details.<\/strong><\/p>\n
The Shapiro Shaik Defries & Associates Jobs Vacancy application form, requirements, eligibility, available positions, qualifications needed, application guidelines, how to apply, closing date, and other important vacancies link are published here on Myapplications.co.za as obtained from the official Jobs Carriers website\/portal.<\/p>\n
The Dialer Administrator is responsible for configuring, managing, and maintaining our communication campaigns for maximum effectiveness, the position will work closely with the collections departmental leadership when developing daily strategy execution.<\/p>\n
The Dialer Administrator executes the business unit strategy and objectives through the implementation of operating tactics. These campaigns also include emails, SMS, Inbound and outbound calls.<\/p>\n
Duties include:<\/p>\n
Create, maintain, and manage dialing lists and campaigns<\/p>\n
Minimum Qualifications & Experience<\/b><\/p>\n
\u00b7 Entire Office Suite skills advanced 2 years<\/p>\n
\u00b7 Matric (Required)<\/p>\n
\u00b7 Bachelor\u2019s degree preferred, or equivalent work experience required<\/p>\n
\u00b7 Strong understanding of contact centre operations<\/p>\n
\u00b7 Prior experience managing dialer solution software a plus<\/p>\n
\u00b7 Good verbal and written skills<\/p>\n
\u00b7 Good presentation skills<\/p>\n
\u00b7 Investigative, analytical and impact analysis skills<\/p>\n
Key Competencies:<\/b><\/p>\n
\u00b7 Build relationships and alignment with Campaign Managers, functional partners and\/or external partners to accomplish business objectives<\/p>\n
\u00b7 Analyze performance of campaign & recommend new strategies<\/p>\n
\u00b7 Use data to assist in creating collections strategies for the call centre<\/p>\n
\u00b7 Provide insight on performance through accurate MIS reports<\/p>\n
\u00b7 Identify problem areas and solve them<\/p>\n
\u00b7 Aligning the day-to-day activity with the stakeholder deliverables.<\/p>\n
Job Types: Full-time, Permanent<\/p>\n
Application Question(s):<\/p>\n
BE SOCIAL BY SHARING THIS POST WITH OTHERS!!<\/strong><\/p>\n