{"id":50710,"date":"2020-12-09T14:01:09","date_gmt":"2020-12-09T14:01:09","guid":{"rendered":"https:\/\/southafricaportal.com\/?p=50710"},"modified":"2020-12-09T14:01:09","modified_gmt":"2020-12-09T14:01:09","slug":"firstrand-vacancy-for-call-centre-agent-i","status":"publish","type":"post","link":"https:\/\/southafricaportal.com\/firstrand-vacancy-for-call-centre-agent-i\/","title":{"rendered":"FirstRand Vacancy For Call Centre Agent I"},"content":{"rendered":"<p><strong>FirstRand Vacancy For Call Centre Agent I &#8211; Latest Jobs Opening in South Africa.<\/strong><\/p>\n<h2 style=\"text-align: center;\"><strong><a href=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"24971\" data-permalink=\"https:\/\/southafricaportal.com\/sappi-southern-africa-jobs-vacancy\/jobs-in-south-africa\/\" data-orig-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=500%2C500&amp;ssl=1\" data-orig-size=\"500,500\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Jobs in South Africa\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=500%2C500&amp;ssl=1\" class=\"wp-image-24971 alignleft\" src=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=72%2C72&#038;ssl=1\" alt=\"Jobs in South Africa\" width=\"72\" height=\"72\" srcset=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?w=500&amp;ssl=1 500w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/strong><\/h2>\n<p>Information about FirstRand Jobs Recruitment application form, vacancy requirements, eligibility, available positions, how to apply, and closing date.<\/p>\n<p>All Eligible and Interested applicants should apply for the <strong>available Job position at FirstRand<\/strong> before the recruitment application deadline published below on <a href=\"https:\/\/southafricaportal.com\">Southafricaportal.com<\/a> as obtained from the official<strong> FirstRand Jobs Careers website\/<a href=\"#\">portal.<\/a><\/strong><\/p>\n<h2><span style=\"text-decoration: underline;\">FirstRand Vacancy For Call Centre Agent I &#8211; Application Details<\/span><\/h2>\n<div class=\"Fh82H2pR\">\n<p><span style=\"text-decoration: underline;\"><strong>Instructions:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Don\u2019t forget that the\u00a0<b>FirstRand\u00a0<\/b><strong>vacancy application <\/strong>is totally free of charge<\/span><\/li>\n<li>Make sure you meet the vacancy pos<a href=\"#\">i<\/a>tion requirements<\/li>\n<li><span style=\"color: #000000;\">Don\u2019t send anyone money for this recruitment opportunity.<\/span><\/li>\n<li><span style=\"color: #000000;\">Beware of Fraudsters!!!!<\/span><\/li>\n<li><span style=\"color: #000000;\">Subscribe to our notification list with your email to receive the\u00a0<a href=\"https:\/\/southafricaportal.com\/category\/jobs\/\">Latest Jobs Update in South Africa.<\/a><\/span><\/li>\n<\/ul>\n<\/div>\n<h3><span style=\"text-decoration: underline;\">Job Description<\/span><\/h3>\n<div>\n<div>\n<h3 class=\"jobSectionHeader\"><b>About us<\/b><\/h3>\n<div>\n<ul>\n<li>make a promise<\/li>\n<li>be deeply invested<\/li>\n<li>value our differences<\/li>\n<li>build trust, not territory<\/li>\n<li>have courage<\/li>\n<li>always do the right thing<\/li>\n<li>stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank\u2019s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.<\/li>\n<\/ul>\n<\/div>\n<h3 class=\"jobSectionHeader\"><b>Purpose<\/b><\/h3>\n<div>To action eBucks related incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.<\/div>\n<h3 class=\"jobSectionHeader\"><b>Experience and qualifications<\/b><\/h3>\n<div>\n<ul>\n<li>Minimum Qualification &#8211; Grade 12<\/li>\n<li>Preferred Qualification &#8211; Relevant Diploma<\/li>\n<li>Experience &#8211; 1-3 years Call Centre Agent Experience<\/li>\n<li>Person must not be an unrehabilitated insolvent<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<ul>\n<li>\n<div>\n<h3 class=\"jobSectionHeader\"><b>additional requirements<\/b><\/h3>\n<div>Please note that this is a 6 months Call centre Operations CLP<\/div>\n<h3 class=\"jobSectionHeader\"><b>responsibilities<\/b><\/h3>\n<div>\n<ul>\n<li>Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service<\/li>\n<li>Demonstrate teamwork as a valued team player<\/li>\n<li>Assess own performance through seeking timely and clear feedback and request training where appropriate<\/li>\n<li>Contribute to innovation by finding faster and more accurate ways of working<\/li>\n<li>Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation<\/li>\n<li>Build and maintain stakeholder relationships<\/li>\n<li>Address customer needs in order to meet or exceed customer expectations<\/li>\n<li>Act responsibly with work related resources to contribute to cost containment<\/li>\n<li>Resolve customer queries received through inbound calls<\/li>\n<li>Answer inbound calls in the eBucks call centre to provide product and service information to customers<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p>However, if you have any queries regarding the <strong style=\"font-size: 16px;\"><b>FirstRand\u00a0<\/b><\/strong><strong style=\"font-size: 16px;\">Jobs Vacancy<\/strong><strong style=\"font-size: 16px;\">,\u00a0<\/strong><span style=\"font-size: 16px;\">Please kindly DROP A COMMENT below and we will respond to it as soon as possible.<\/span><\/p>\n<p>Don\u2019t hesitate to\u00a0<strong><a href=\"https:\/\/www.facebook.com\/southafricaportal\/\">Like Us on Facebook\u00a0<\/a><\/strong>to share, discuss, and get the Latest Job Vacancies Updates in South Africa.<\/p>\n<p><strong>If you think this post can be helpful to somebody else, please share it on Twitter, Facebook, Whatsapp or Email it to friends<img decoding=\"async\" class=\"emoji jetpack-lazy-image jetpack-lazy-image--handled\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.0.0\/svg\/2764.svg\" alt=\"\u2764\" data-lazy-loaded=\"1\" \/>. There are buttons below for this (easy to use too).<\/strong><\/p>\n<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><div class=\"aa-end\"><\/div>","protected":false},"excerpt":{"rendered":"<p>FirstRand Vacancy For Call Centre Agent I &#8211; Latest Jobs &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[11],"tags":[99225,99226],"class_list":["post-50710","post","type-post","status-publish","format-standard","hentry","category-jobs","tag-firstrand-vacancy","tag-firstrand-vacancy-for-call-centre-agent-i"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FirstRand Vacancy For Call Centre Agent I - South Africa Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southafricaportal.com\/firstrand-vacancy-for-call-centre-agent-i\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FirstRand Vacancy For Call Centre Agent I - South Africa Portal\" \/>\n<meta property=\"og:description\" content=\"FirstRand Vacancy For Call Centre Agent I &#8211; 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