{"id":99669,"date":"2021-11-01T09:46:40","date_gmt":"2021-11-01T09:46:40","guid":{"rendered":"https:\/\/southafricaportal.com\/?p=99669"},"modified":"2021-11-01T09:46:40","modified_gmt":"2021-11-01T09:46:40","slug":"mha-management-holdings-vacancy-application-details","status":"publish","type":"post","link":"https:\/\/southafricaportal.com\/mha-management-holdings-vacancy-application-details\/","title":{"rendered":"MHA Management Holdings Vacancy Application Details"},"content":{"rendered":"<p><strong>MHA Management Holdings Vacancy Application Details &#8211; Latest Jobs Opening in South Africa.<\/strong><\/p>\n<h2 style=\"text-align: center;\"><strong><a href=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"24971\" data-permalink=\"https:\/\/southafricaportal.com\/sappi-southern-africa-jobs-vacancy\/jobs-in-south-africa\/\" data-orig-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=500%2C500&amp;ssl=1\" data-orig-size=\"500,500\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Jobs in South Africa\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?fit=500%2C500&amp;ssl=1\" class=\"wp-image-24971 alignleft\" src=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=72%2C72&#038;ssl=1\" alt=\"Jobs in South Africa\" width=\"72\" height=\"72\" srcset=\"https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/southafricaportal.com\/wp-content\/uploads\/2019\/09\/Jobs-in-South-Africa.png?w=500&amp;ssl=1 500w\" sizes=\"auto, (max-width: 72px) 100vw, 72px\" \/><\/a><\/strong><\/h2>\n<p>Information about MHA Management Holdings Jobs Recruitment application form, vacancy requirements, eligibility, available positions, how to apply, and closing date.<\/p>\n<p>All Eligible and Interested applicants should apply for the <strong>available Job position at MHA Management Holdings<\/strong> before the recruitment application deadline published below on <a href=\"https:\/\/southafricaportal.com\">Southafricaportal.com<\/a> as obtained from the official<strong> MHA Management Holdings Jobs Careers website\/<a href=\"#\">portal.<\/a><\/strong><\/p>\n<h2><span style=\"text-decoration: underline;\">MHA Management Holdings Vacancy Application Details<\/span><\/h2>\n<div class=\"Fh82H2pR\">\n<p><span style=\"text-decoration: underline;\"><strong>Instructions:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Don\u2019t forget that the\u00a0<b>MHA Management Holdings\u00a0<\/b><strong>vacancy application <\/strong>is totally free of charge<\/span><\/li>\n<li>Make sure you meet the vacancy pos<a href=\"#\">i<\/a>tion requirements<\/li>\n<li><span style=\"color: #000000;\">Don\u2019t send anyone money for this recruitment opportunity.<\/span><\/li>\n<li><span style=\"color: #000000;\">Beware of Fraudsters!!!!<\/span><\/li>\n<li><span style=\"color: #000000;\">Subscribe to our notification list with your email to receive the\u00a0<a href=\"https:\/\/southafricaportal.com\/category\/jobs\/\">Latest Jobs Update in South Africa.<\/a><\/span><\/li>\n<\/ul>\n<\/div>\n<h3><span style=\"text-decoration: underline;\">Job Descriptions<\/span><\/h3>\n<p><b>Role of Department:<\/b><\/p>\n<p>The responsibility of the Client Service department is to build and retain strong and lasting relationships with the MHA clients through ongoing support by ensuring that all the funeral policy enquiries are answered and solved.<\/p>\n<p>We believe that efficiently supported clients become satisfied and loyal clients, who in turn help with improving the overall brand net promoter score and business revenue.<\/p>\n<p><b>Job Purpose:<\/b><\/p>\n<p>The Inbound Client Service Agent is responsible for building and retaining strong and lasting relationships with the MHA clients through ongoing support by ensuring that all the funeral policy enquiries are answered and solved.<\/p>\n<p><b>Job Responsibilities, Duties and Tasks:<\/b><\/p>\n<ul>\n<li>Support MHA clients through incoming calls.<\/li>\n<li>Providing clients with general information regarding the different MHA products, services and benefits etc.<\/li>\n<li>Assisting clients with process information and funeral cover quotes.<\/li>\n<li>Ensure that the quality standards are met and that a high standard of quality is achieved and maintained.<\/li>\n<li>Ensure that there is 0% unnecessary query come backs on all platforms (Focus on Query resolution).<\/li>\n<li>Assisting clients with new policy application follow-up queries.<\/li>\n<li>Assisting clients with the tracking and follow-up of claims in progress.<\/li>\n<li>Correction of missed premiums through different payment methods (Once off payments, Pay@, Persal and deposits etc.).<\/li>\n<li>Assisting clients with the Compliance follow-up queries (Payment Holiday, Complaints, and letter of authority etc.).<\/li>\n<li>Capturing and amendments to existing policy information to ensure accurate record keeping.<\/li>\n<li>Addition or removal of dependants.<\/li>\n<li>Sharing of documents (Forms, transaction details and policy schedule etc.).<\/li>\n<li>Upgrades and downgrades of current policy plans.<\/li>\n<li>Transferring of sales leads to the Sales outbound department.<\/li>\n<li>Assisting 3rd parties with different client queries (Brokers, Field Agents, MHA Administrators and Assupol etc.).<\/li>\n<li>Adhere to the MHA business processes, procedures and business rules.<\/li>\n<li>To play a key role in the stewardship of positive client relationships and the retention of clients.<\/li>\n<\/ul>\n<p><b>Job Skills &amp; Qualifications:<\/b><\/p>\n<ul>\n<li>Matric \/ Grace 12 or equivalent<\/li>\n<li>1 year call center experience<\/li>\n<li>Multilingual (Speak Tshivenda and at least 2 additional African languages)<\/li>\n<li>Strong Verbal and Written Communication skills<\/li>\n<li>Computer literacy<\/li>\n<li>Client focused, friendly and compassionate<\/li>\n<li>Analytical thinking<\/li>\n<li>Accuracy and attention to detail.<\/li>\n<\/ul>\n<p>However, if you have any queries regarding the <strong style=\"font-size: 16px;\"><b>MHA Management Holdings\u00a0<\/b><\/strong><strong style=\"font-size: 16px;\">Jobs Vacancy<\/strong><strong style=\"font-size: 16px;\">,\u00a0<\/strong><span style=\"font-size: 16px;\">Please kindly DROP A COMMENT below and we will respond to it as soon as possible.<\/span><\/p>\n<p>Don\u2019t hesitate to\u00a0<strong><a href=\"https:\/\/www.facebook.com\/southafricaportal\/\">Like Us on Facebook\u00a0<\/a><\/strong>to share, discuss, and get the Latest Job Vacancies Updates in South Africa.<\/p>\n<p><strong>If you think this post can be helpful to somebody else, please share it on Twitter, Facebook, Whatsapp or Email it to friends<img decoding=\"async\" class=\"emoji jetpack-lazy-image jetpack-lazy-image--handled\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.0.0\/svg\/2764.svg\" alt=\"\u2764\" data-lazy-loaded=\"1\" \/>. There are buttons below for this (easy to use too).<\/strong><\/p>\n<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><div class=\"aa-end\"><\/div>","protected":false},"excerpt":{"rendered":"<p>MHA Management Holdings Vacancy Application Details &#8211; Latest Jobs Opening &hellip; <\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[11],"tags":[112675],"class_list":["post-99669","post","type-post","status-publish","format-standard","hentry","category-jobs","tag-mha-management-holdings-vacancy-application-details"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MHA Management Holdings Vacancy Application Details - South Africa Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southafricaportal.com\/mha-management-holdings-vacancy-application-details\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MHA Management Holdings Vacancy Application Details - South Africa Portal\" \/>\n<meta property=\"og:description\" content=\"MHA Management Holdings Vacancy Application Details &#8211; 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