Road Accident Fund Internships 2026: Gain Experience in Claims and Customer Service

The Road Accident Fund (RAF) is offering internship opportunities for unemployed South African graduates in 2026. This programme aims to provide valuable work experience in customer service and claims investigation. If you are a graduate looking to kick-start your career, this is a chance to gain practical skills and exposure within a key government entity.

Application Closing Date: 14 July 2026
Location: Polokwane, Mafikeng, Nelspruit, and Pretoria, South Africa
Programme Duration: 18 months
Stipend: R96,000 per annum (monthly stipend provided)
Minimum Qualification: Degree or Diploma (NQF Level 7)
Opportunity Type: Internship

About the Road Accident Fund Internships 2026

The Road Accident Fund (RAF) is offering a structured internship programme designed to equip unemployed graduates with essential workplace experience. This initiative is part of the RAF’s commitment to youth skills development, providing a stepping stone for graduates entering the professional world. The programme focuses on practical learning within the customer experience centre and claims investigation fields.

Interns will gain hands-on experience, contributing to the RAF’s mission of providing support and compensation to road accident victims. The internships are open to young South Africans who are eager to learn and develop their professional capabilities.

About the Road Accident Fund

The Road Accident Fund (RAF) is a statutory body that provides compulsory third-party motor vehicle accident cover in South Africa. Its primary role is to compensate victims of road accidents for injuries or death resulting from accidents involving vehicles in South Africa. The RAF plays a critical role in the country’s social security system, offering support to those affected by road trauma.

Available Internship Opportunities

The RAF has a total of six internship positions available across two main areas: Customer Experience Centre and Claims Investigator.

• Customer Experience Centre
• Claims Investigator

What the Internships Offer

Successful interns will benefit from a comprehensive 18-month programme designed to foster professional growth. This opportunity provides:

• Practical, work-based experience in claims administration and client support.
• Exposure to claims investigation processes, including evidence gathering and reporting.
• A monthly stipend to support interns during the programme.
• The chance to develop professional skills in communication, administration, and investigation.
• An opportunity to understand the operations of a vital public service organisation.

Programme Duration and Location

These internships are offered for a duration of 18 months. The locations for the internships are spread across different provinces:

• Customer Experience Centre Internships (4 posts): Mafikeng (1), Polokwane (1), and Nelspruit (2).
• Claims Investigator Internships (2 posts): Pretoria, Gauteng.

Minimum Requirements

To be considered for these internship opportunities, applicants must meet the following criteria:

• Be a South African citizen.
• Be between the ages of 18 and 25.
• Have completed Grade 12 or Matric.
• Possess a Bachelor’s Degree or Diploma at NQF Level 7 in a relevant field.
• Be unemployed and have not previously participated in a similar internship programme in the relevant field.
• Have not previously served as an intern in the relevant field.

Competencies Required

The RAF is looking for candidates who possess a strong set of technical and behavioural skills. These include:

• Good written and verbal communication skills.
• Interpersonal skills for effective interaction.
• Attention to detail in all tasks.
• A strong desire and potential to learn new skills.
• Self-motivation and the ability to work independently.
• Basic computer literacy.
• The ability to prioritise tasks effectively.

Who Should Apply?

These internships are ideal for unemployed graduates aged 18 to 25 who are seeking to gain practical experience in claims administration, customer service, or claims investigation. If you are looking to build a career in these fields and are eager to learn within a government agency, this programme is a great starting point. It suits individuals who are proactive, detail-oriented, and ready to contribute to the RAF’s service delivery.

Required Documents

Applicants are required to prepare and submit the following documents:

• Updated CV.
• Motivational letter (not exceeding 3 pages).
• Certified copy of Grade 12 or Matric certificate.
• Certified copy of your ID document.
• Certified copy of your academic transcript.
• Relevant qualification certificate.
• Valid driver’s licence (where required for the Claims Investigator role).

How to Apply

Applications must be submitted online through the official RAF careers portal.

For the Customer Experience Centre Internship, click here to apply: Road Accident Fund Customer Experience Centre Internship 2026 .

For the Claims Investigator Internship, click here to apply: Road Accident Fund Claims Investigator Internship 2026 .

Applicants must indicate the reference number for the internship they are applying for in the subject line of their application. Ensure all required documents are attached and that personal details are accurate before submitting.

Important Notes

• Only shortlisted candidates will be contacted.
• Late applications will not be considered.
• Applicants may apply for a maximum of three positions only.
• An application must be completed for each reference number applied for.
• Failure to disclose previous internship experience may lead to disqualification.
• Prospective employees may undergo security vetting.

Closing Date

The closing date for all Road Accident Fund Internships 2026 applications is 14 July 2026. It is advisable to submit your application well before this date to avoid any last-minute issues.

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