Tracker Control Centre Learnerships 2026 / 2027: Gain Experience in Customer Service

Tracker Connect is offering learnership opportunities for unemployed South African youth to gain valuable experience in their Control Centres. This programme is ideal for individuals looking to start a career in customer service and professional growth.

Application Closing Date: 11 November 2026
Location: Gauteng, South Africa
Programme Duration: Not specified
Stipend: Not specified
Minimum Qualification: Grade 12 / Matric

About the Tracker Control Centre Learnerships

The Tracker Connect Control Centre Learnership is a development programme designed for unemployed South African youth. It focuses on providing practical workplace experience within Tracker’s Customer Experience and 24-Hour Critical Services Control Centres.

This learnership aims to equip participants with essential skills in customer engagement, business systems, sales support, and problem-solving. It is structured to help individuals build a foundation for future employability in a professional environment.

The programme offers exposure to various aspects of control centre operations. Participants will learn about delivering excellent customer service, managing customer queries, and understanding Tracker’s products and services.

About Tracker Connect

Tracker Connect is a well-known company in South Africa, providing advanced vehicle tracking and recovery solutions. They operate a 24-hour critical services control centre that plays a vital role in ensuring customer safety and security.

The company is committed to innovation and customer service. They offer a range of services aimed at protecting vehicles and providing peace of mind to their clients across the country.

What the Learnership Offers

Successful candidates will gain hands-on experience and training in a dynamic control centre environment. The learnership covers a wide range of skills and knowledge areas.

Participants will learn to:

• Provide effective first-contact customer service.
• Resolve customer queries efficiently.
• Capture and update customer information accurately.
• Handle electronic communication professionally.
• Deliver excellent customer service consistently.
• Understand Tracker products and services.
• Learn how Tracker business systems operate.
• Upsell and cross-sell products and services.
• Understand invoices and account adjustments.
• Process advance payments and credit notes.
• Support data integrity initiatives.
• Develop customer relationship management skills.
• Improve problem-solving abilities.

Programme Duration and Location

This learnership programme will take place in Gauteng, South Africa. The specific duration of the programme was not specified in the provided information.

Minimum Requirements

Applicants must meet the following criteria to be considered for the learnership:

• Be a South African citizen.
• Have completed Grade 12 / Matric.
• Achieve at least Level 4 in English.
• Have passed Mathematics or Mathematical Literacy.
• Possess a valid South African ID.
• Be between 18 and 35 years old.
• Have no criminal record.
• Be currently unemployed.
• Not be studying full-time.
• Have no previous formal work experience.
• Have basic computer literacy.

Skills and Competencies

Tracker is seeking candidates who demonstrate the following skills and personal qualities:

• Passion for customer service.
• Professional and positive attitude.
• Good communication skills.
• Good interpersonal skills.
• Strong customer focus.
• Attention to detail.
• Willingness to learn and adapt.
• Resilience in challenging situations.
• Effective problem-solving ability.
• Teamwork and collaboration.
• Ability to work in a fast-paced environment.
• Ability to work across multiple functions.

Who Should Apply?

This learnership is best suited for young South Africans who have successfully completed Matric. It is ideal for individuals eager to gain practical workplace experience within a professional customer service and control centre setting.

If you are interested in customer service, communication, administration, or business operations, this programme could be a valuable step in your career journey.

Required Documents

Applicants should prepare the following documents for their application:

• Updated CV.
• Certified copy of your South African ID.
• Certified copy of your Grade 12 / Matric certificate.
• Proof of passing Mathematics or Mathematical Literacy.
• Proof of English proficiency (Level 4 or higher).
• Any other documents requested on the application portal.

How to Apply

Applications must be submitted online through the official Tracker careers portal.

Click here to apply for Tracker Control Centre Learnerships 2026 / 2027.

Ensure that all personal details, qualification information, and contact details are accurate before submitting your application.

Important Application Information

Please ensure you meet all the following criteria before applying:

• You meet the specified age requirement (18-35 years).
• You are currently unemployed.
• You are not enrolled in full-time studies.
• You have completed Grade 12.
• You meet the minimum English and Mathematics/Mathematical Literacy requirements.
• You possess basic computer skills.
• You have no criminal record.

Closing Date

The closing date for applications is 11 November 2026.

Applicants are strongly encouraged to submit their applications well before the closing date to avoid any last-minute issues.

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