Unlicensed Immigration Adviser Convicted in Auckland Visa Scheme

Unlicensed Immigration Adviser Convicted in Auckland Visa Scheme

In a case that highlights the risks of seeking immigration advice, Paola Walker-Rodriguez was recently found guilty of 11 charges related to acting as an unlicensed immigration adviser in Auckland. Four families paid Walker-Rodriguez tens of thousands of dollars for “Study and Work in New Zealand” packages, only to discover that their student visa applications were never submitted to Immigration New Zealand. These families had already uprooted their lives and made plans based on the promise of a new beginning, only to find that the necessary paperwork had not even been filed.

The Auckland District Court determined that Walker-Rodriguez provided immigration advice without the required license or exemption. She was also found to have presented herself as an immigration adviser when she was not authorized to do so, and to have charged fees for this advice. These findings led to her conviction on 11 charges. The Ministry of Business, Innovation and Employment received five complaints from Chilean citizens living in New Zealand between March 2023 and May 2025. These complaints, concerning Walker-Rodriguez’s companies AIS.Walker and Walker Travel Education, revealed a consistent pattern: families paid for services, moved to New Zealand, and then realized their visa applications had not been processed. In some instances, families also reported that school or institute fees they had paid did not reach the educational institutions, compounding their financial losses beyond the visa application costs.

The Impact on Families

The consequences for the affected families were severe. They had made significant life changes, including relocating their households and organizing their futures around the expectation of approved student visas. The discovery that these applications were never lodged meant their plans were based on a false premise, leaving them in a precarious and uncertain situation in a new country. This situation underscores the importance of verifying the credentials of anyone offering immigration services.

Immigration New Zealand’s Response

Following the verdict on September 15, 2026, Immigration New Zealand established a priority phone line to assist individuals affected by this case. This dedicated line was set up to support those who found themselves in similar circumstances due to Walker-Rodriguez’s actions. The public notice regarding this support was issued on September 17, 2026, and updated on September 19, 2026. New Zealand residents can reach the line at 0508 558 855, while those calling from outside the country can use +64 9 914 4100 and select option 7. This initiative demonstrates a commitment to helping those who have been misled by unlicensed advisers.

Protecting Yourself from Unlicensed Advisers

This case serves as a stark reminder for individuals seeking immigration assistance. It is essential to confirm that any immigration adviser is licensed or exempt from licensing requirements. In New Zealand, the Immigration Advisers Authority (IAA) licenses and regulates immigration advisers. Checking the IAA’s public register is a vital step before engaging any service. Engaging with licensed professionals ensures that your applications are handled by individuals who meet professional standards and are accountable for their actions. This due diligence can prevent significant financial loss and emotional distress.

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