Cuba’s New E-Visa Portal: Entry Requirements for Canadian Travelers

Cuba has launched a new e-Visa portal, making it easier for travelers to prepare for their trips. This new system, available since November 5, 2026, aims to streamline the application process for various visa categories. The Cuba Tourist Board has also provided updated entry requirements specifically for travelers from Canada.

The new consular site, known as the Portal of Consular Services of the Republic of Cuba, offers a digital visa application service. It also includes a separate verification service for checking the status of existing visas. This initiative is designed to simplify travel preparations for both individuals and travel agencies.

Understanding the New E-Visa Portal

The previous e-visa service experienced an interruption due to a system upgrade. The new portal replaces the old system and is accessible for applications. It supports multiple languages, including English, Spanish, and French, and allows authorized travel agencies to apply for e-visas on behalf of their clients.

Applicants can use the digital visa option to apply for tourist, family, or business exploration visas. The portal also allows users to check the status and validity of visas that have already been processed. This centralized system aims to provide a more reliable and user-friendly experience for those planning to visit Cuba.

Tourist Visa Requirements for Canadians Traveling via a Third Country

Canadian citizens who are traveling to Cuba through a third country must obtain a single-entry tourist visa before their departure. This electronic visa is valid for one entry and allows a stay of up to 90 days from the date of issuance. Each subsequent trip to Cuba will require a new e-visa application.

For those wishing to extend their stay beyond the initial 90 days, it is possible to apply for an extension at a local immigration office within Cuba. This extension is subject to a fee, and the maximum total stay allowed, including extensions, is 180 days.

Other Essential Entry Requirements

Beyond the e-visa, several other requirements must be met by all travelers to Cuba. These include completing a digital declaration form, possessing valid health insurance, and ensuring their passport meets the validity requirements. Non-Canadian citizens residing in Canada also need specific documents to re-enter Canada.

D’Viajeros Declaration

All individuals traveling to Cuba must complete the D’Viajeros declaration form online. This must be done within seven days before arrival. Upon completion, the form generates a QR code that travelers should save or print. This QR code will need to be presented to immigration officials upon arrival in Cuba.

Health Insurance

Proof of valid health insurance is mandatory for all visitors. The Cuba Tourist Board suggests obtaining destination-specific insurance, such as that offered by ESICUBA/ASISTUR. For travelers flying from the U.S. with stays up to 30 days, compliant insurance is often included with their flight. In such cases, the airline ticket or boarding pass serves as proof of insurance.

Passport Validity

Travelers must ensure their passport remains valid for the entire duration of their stay in Cuba. It is advisable to check passport expiration dates well in advance of travel to avoid any last-minute issues.

Return Documents for Residents of Canada

Non-Canadian citizens who are residents of Canada must carry valid documents that permit their re-entry into Canada. This could include a Permanent Resident card or a relevant visa for Canada, depending on their immigration status.

Application Process and Deadlines

To apply for the e-visa, travelers should visit the consular portal. The process involves verifying an email address, selecting the appropriate country, consular office, and visa category. Personal details must be entered, and an image of the passport is required.

The fees associated with the visa application can vary depending on the selected consular office. The portal displays these fees, but direct online payment by credit or debit card is not always available. Applicants are generally advised to expect a response within 72 business hours and should aim to submit their application at least seven days before their planned departure date.

It is also possible to include up to nine additional travelers in a single application process after entering the details for the primary applicant, allowing for a maximum of 10 applications at once. Travelers arriving by sea should contact the relevant consular office directly for specific instructions. The D’Viajeros declaration, which has a seven-day deadline before arrival, can be completed separately on its dedicated platform.

Frequently Asked Questions