Official Netcare Hospitals Website |

Main Netcare Hospitals Website | All information is accessible here –

About Netcare Group.

Group profile

Netcare Limited is an investment holding company which operates through a number of subsidiaries and employs approximately 29 000 people.

The Netcare Group invests in growing and continually improving our capabilities and capacity, and in partnering with the public sector, to support the effectiveness of the national healthcare systems in which we operate.

It is this continuous investment in the latest medical technologies, high-level professional expertise, and commitment to caring for our patients that makes Netcare a leading healthcare provider.

Our core purpose

Providing you with the best and safest patient care.

Our vision

  • Develop and implement solutions to provide quality, healthcare by inspiring our people, encouraging innovation and optimising our operations to deliver value for all stakeholders.
  • Strive for consistent and excellent patient care delivered by people who are passionate about the sanctity of life, personal respect and dignity.
  • Grow our investments in people, infrastructure and technology and develop lasting relationships with healthcare professionals.
  • Be a leading corporate citizen, proud of our heritage and what we contribute to society.

Our values

Our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything that we do. We care about truth in all our actions. We engage everyone with empathy and respond with acts of compassion in all interactions with our patients and their families.


Person centred health and care is at the core of everything we do. We are committed to providing the best and safest care to our patients and their families.

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We treat each person with dignity and respect, acknowledging and recognising their uniqueness.


We encourage the participation of our patients and their families in all of their healthcare related activities and decision making.


We tell the truth, communicate openly and honestly and act with integrity at all times.


We engage everyone with empathy and respond with acts of compassion in all interactions with our patients and their families.

Netcare Hospitals Contact Address.

If you want to talk to us we would love to hear from you!

Process for suggestions, complaints, compliments

We encourage our patients to immediately bring any concerns or complaints they may have to the attention of the management or customer care team at the specific facility, so that such matters can be promptly addressed and resolved. Compliments or enquiries pertaining to a specific facility should similarly be taken up with the specific facility.

Should your concern or complaint not be addressed to your satisfaction by the facility’s customer care team, please contact our central customer service centre.

Netcare Limited
head office

76 Maude Street,
Corner West Street,
Sandton, 2196

GPS coordinates:
-26.104648, 28.055618

Customer service centre

0860 NETCARE (0860 638 2273)

Please note that the centre operates from
Monday to Friday 08:00 to 16:00

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